Q & A

Sensors have been required by law since 1993, so if your garage door is older than that, no, you’ll not be able to add safety sensors.

Here’s why – Garage Door manufacturers no longer make upgrade kits for garage door openers that are that old.

If you’re garage door only opens a couple of feet and then stops, it’s likely a setting is off.

Most garage door opener units have a force or sensitivity adjustment. You may just need to adjust that a bit.

You definitely don’t want to over-do it.

This issue can sometimes be caused by some other problem as well, and adjusting the sensitivity too much then causes a snow-ball effect.

If a very slight adjustment fails to correct the door opening process, we urge you to stop tinkering with it and call a professional.

If you have an issue with an opener or garage door in the Greater Cincinnati area, give us a call at (513) 821-5095 for prompt, professional and affordable help.

We hear of this issue quite a bit. Here’s what happens; The cables for the garage door are connected to the springs, which counterbalance the entire dead-weight of the garage door.

It usually takes special tools and know-how to get garage door cables to reset properly and safely.

We urge all homeowners to NOT try and repair this yourself. Garage door cables and springs are under tremendous tension and should they come loose are extremely dangerous.

If you have an issue with your garage door not opening or closing correctly in the Cincinnati area, please call us at (513) 821-5095.