Q & A

Unplugging the garage door opener should really have no impact on the door staying closed or not. Plugging it back in is simply powering the unit back-up.

If it’s winter time, check for ice or snow build-up on the ground. Sometimes that will trip the safety system and the door will retract.

If this occurs in the spring, summer or fall, do two things.

If you have the safety system installed (the beam of light on each side of the door near the floor) make sure they are aligned and match, usually giving a green indicator.

Next, if the manual is available, check for adjustments that can be made rather quickly on the opener.

If this does not solve the problem, you will probably need to schedule service. If you’re in the Cincinnati area and need help, give us a call at (513) 821-5095.

Sure, we can usually re-frame your garage door after it has been it.

However, we cannot take out dents.

If door panel sections are still available that match your door, they can be replaced without having to change the entire door.

Give us a ring and we’ll stop by and give you an estimate.

Unfortunately, the part you are looking for is no longer available from the manufacturer.

You may have luck finding the part on Ebay or Craigslist – or perhaps you can find it at a used parts dealer.

Our only option would be to replace the Overhead Garage Door Opener unit with a new one.

We can, and will replace your wood sections or panels on a garage door, if we can have matching sections made for them by the original manufacturer.

Most people choose not to nowadays, because all wood garage doors and panels are special order, very expensive (sometimes more than a new door), have long build-times (up to 12 weeks), and they need to be painted after installation.

Let us know if you would like to schedule an estimate and discuss your options after we see the door.